Privacy Policy

This Privacy Policy applies to all personal data processed by coki88 in connection with the operation of the online betting and gaming platform located at coki88.cam, including any associated mobile-optimized interfaces, customer support channels, and promotional communications. It applies to all registered players, prospective users who visit the platform without registering, and any individual who communicates with coki88's support team.

coki88 is committed to handling personal data in a manner that is law ful, fair, and transparent. The standards reflected in this policy are consistent with internationally recognized data protection frameworks, adapted to the context of serving Indonesian players on a global platform. Where Indonesian data protection law imposes specific obligations, those obligations are reflected in our practices even where not explicitly called out in this document.

This policy should be read alongside our Terms & Conditions, which govern the broader contractual relationship between coki88 and its players, and our Responsible Gaming page, which describes how certain personal data is used to protect player welfare.

The data controller responsible for your personal data is the operator of the coki88 platform — the internationally licensed entity that operates coki88.cam. As data controller, coki88 determines the purposes and means by which your personal data is processed. For the purposes of this policy, any reference to "coki88", "we", "us", or "our" refers to this entity in its capacity as data controller.

Where coki88 engages third-party service providers to process personal data on its behalf — such as KYC verification providers, payment processors, and analytics platforms — those providers act as data processors under binding contractual agreements that restrict their use of your data to the specific purposes authorized by coki88.

Contact details for the data controller are provided in Section 13 of this policy. All data subject requests, privacy inquiries, and formal complaints must be directed to that address.

coki88 collects personal data in the following categories, depending on the nature of your interaction with the platform:

coki88 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data beyond what is required for liveness verification during KYC, or health data. If any such data is inadvertently provided by a user in a support communication, it will not be used for profiling and will be deleted as soon as it is identified.

coki88 uses the personal data it collects for the following specific purposes:

• Account creation and management: To register your account, authenticate your identity at login, and maintain the integrity of your player profile throughout the lifecycle of your account.
• Identity and age verification (KYC): To confirm that you are a real person, that you are at least 21 years of age, and that your identity matches the payment methods associated with your account. This process is a legal and regulatory requirement.
• Payment processing: To execute deposit and withdrawal transactions to and from your designated Indonesian bank accounts or e-wallets, and to maintain an accurate transaction record for your account statement.
• Customer support: To respond to your queries, resolve disputes, process complaints, and provide technical assistance.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats. This may include automated analysis of betting patterns and transaction behavior.
• Responsible gaming monitoring: To identify patterns of play that may indicate problem gambling and to apply protective measures where appropriate, in accordance with our Responsible Gaming commitment.
• Legal and regulatory compliance: To meet obligations under applicable anti-money laundering (AML) regulations, licensing conditions, and any lawful requests from regulatory or law enforcement authorities.
• Platform improvement: To analyze aggregated, anonymized usage data to improve platform performance, optimize the user experience, and inform product development decisions. Individual profiles are not used for this purpose without additional consent.
• Promotional communications: To send you information about relevant promotions, bonuses, and platform updates, where you have opted in to receive such communications. You may withdraw this consent at any time by contacting support.

coki88 processes your personal data only where a valid legal basis exists. The applicable legal basis for each processing activity is as follows:

• Contractual necessity: Processing required to fulfill our obligations under the account agreement with you — including account management, payment processing, and customer support — is carried out on the basis that it is necessary for the performance of a contract to which you are a party.
• Legal obligation: Processing required to comply with applicable law — including KYC/AML requirements, record-keeping obligations, and responses to lawful regulatory requests — is carried out on the basis of legal obligation.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and anonymized analytics is carried out on the basis of our legitimate interests, provided those interests are not overridden by your privacy rights. Where this basis is relied upon, coki88 conducts and documents a balancing assessment.
• Consent: Processing for promotional communications is carried out only where you have given your clear, informed, and freely withdrawable consent. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6.1 Third-Party Service Providers. coki88 shares personal data with carefully selected third-party processors who provide services essential to the operation of the platform. These include:

• KYC / identity verification providers: Receive identity documents and liveness data solely for the purpose of verifying player identity. They are contractually prohibited from using this data for any other purpose.
• Payment processors and banking partners: Receive the minimum financial data required to execute transactions — including local Indonesian bank transfer partners and e-wallet networks.
• Game content studios: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive only a pseudonymous player identifier and session token. They do not receive your name, contact details, or financial data.
• Fraud detection and security providers: Receive technical and behavioral data (IP address, device fingerprint, session signals) to assist in identifying fraudulent activity and protecting the platform.
• Platform hosting and infrastructure providers: Store platform data in secure data centers under the data controller's instructions.

6.2 Legal Disclosures. coki88 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, pursuant to a valid legal order, or where necessary to protect the rights, property, or safety of coki88, its players, or the public. coki88 will, where legally permitted, notify affected players of any such disclosure request.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of coki88's business, personal data may be transferred to the relevant counterparty as part of that transaction, subject to equivalent privacy protections being maintained. Players will be notified of any material change in data controllership arising from such a transaction.

6.4 No Advertising Third Parties. coki88 does not share, sell, or license your personal data to advertising networks, data brokers, or any third party for the purpose of serving you third-party advertising. This prohibition is absolute and is not subject to opt-out; it reflects coki88's structural approach to data governance.

coki88 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or to meet applicable legal retention requirements. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of the active account relationship, plus a minimum of five (5) years following account closure — consistent with standard AML record-keeping requirements.
• KYC documents: Retained for five (5) years from the date of verification or from the date of account closure, whichever is later. Documents are securely destroyed at the end of the retention period.
• Transaction records: Retained for five (5) years from the date of each transaction, in accordance with financial record-keeping obligations applicable to internationally licensed gaming operators.
• Support communication records: Retained for three (3) years from the date of the most recent communication in a given support thread, unless the communication relates to a dispute or legal matter — in which case the relevant records are retained for the duration of the proceedings plus two (2) years.
• Session and technical logs: Retained for twelve (12) months from the date of capture, after which they are anonymized or deleted.
• Cookie data: Session cookies are deleted at the end of each browsing session. Persistent cookies expire within the periods described in Section 9.

When personal data is no longer required and the applicable retention period has elapsed, coki88 ensures it is securely deleted or irreversibly anonymized using industry-standard methods appropriate to the data category and storage medium.

As a player on coki88, you hold meaningful rights over your personal data. These rights can be exercised at any time by contacting coki88 at the address in Section 13. We will respond to all verified requests within fourteen (14) business days.

coki88 uses a limited set of cookies and similar technologies to operate the platform securely and efficiently. The cookies currently in use are described below:

• Session cookies (strictly necessary): These cookies maintain your authenticated session as you navigate the platform. They are deleted automatically when you close your browser. Without these cookies, the platform cannot function.
• Security and fraud detection cookies: These cookies capture device fingerprint signals and behavioral patterns used by our fraud prevention systems to detect unauthorized account access and suspicious activity. They persist for up to 30 days.
• Performance and analytics cookies: These cookies collect anonymized, aggregated data about how players interact with the platform — such as which pages are most visited and where users encounter errors. This data is used exclusively to improve platform performance. No individual player is identified through this data. These cookies persist for up to 12 months.
• Preference cookies: These cookies remember your platform settings, such as language preference and display configurations. They persist for up to 12 months or until you clear your browser data.

coki88 does not use third-party advertising cookies, cross-site tracking pixels, social media tracking scripts, or any cookie technology designed to build a behavioral advertising profile of individual users. The cookies used are first-party only, with the exception of the fraud detection provider's session security cookie, which operates under a contractual data processing agreement.

You can manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform.

coki88 implements a layered security architecture to protect personal data against unauthorized access, disclosure, alteration, and destruction. Key technical and organizational measures include:

• TLS 1.2 / 1.3 encryption for all data transmitted between your browser or device and coki88's servers.
• AES-256 encryption for personal data stored at rest in our databases and file storage systems.
• Role-based access controls (RBAC) ensuring that each member of coki88's operations team can only access the categories of personal data necessary for their specific role.
• Multi-factor authentication (MFA) required for all coki88 staff accessing systems that contain personal data.
• Regular penetration testing conducted by independent third-party security specialists on a scheduled and ad hoc basis.
• Automated intrusion detection and alerting to identify and respond to unauthorized access attempts in real time.
• Incident response procedures that include player notification protocols in the event of a personal data breach that poses a risk to individual rights, consistent with international breach notification standards.

While coki88 takes data security seriously and invests substantially in protective measures, no system is entirely immune to risk. Players are strongly encouraged to use a unique, strong password for their coki88 account and to enable two-factor authentication (2FA) from within their account settings. If you suspect unauthorized access to your account, contact coki88 support immediately at the address in Section 13.

The coki88 platform is strictly intended for adults aged 21 years and above. coki88 does not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Age verification is a mandatory step in the KYC process, and any account found to belong to a minor will be immediately suspended.

Where coki88 discovers that personal data belonging to a minor has been collected — whether through a misrepresentation during registration or any other means — that data will be deleted promptly, the associated account will be closed, and any deposits held in that account will be returned to the originating payment method where technically and legally feasible.

If you are a parent or guardian and believe your child has registered on coki88 without your knowledge, please contact us immediately at the address in Section 13 with details of the account. We will investigate and respond within two (2) business days.

coki88 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, platform functionality, data processing practices, or organizational structure. Where an amendment materially affects how we use your personal data or reduces your privacy rights, we will provide notice to your registered email address at least seven (7) calendar days before the revised policy takes effect.

For minor amendments — such as corrections to contact details, clarifications that do not affect your rights, or updates to the cookie table — no prior notice period is required and the revised policy will take effect upon publication. The effective date displayed in the hero section and in the sidebar always reflects the currently applicable version of this policy.

Your continued use of the coki88 platform following the effective date of any amendment constitutes your acknowledgment of the updated policy. You are encouraged to review this page periodically. If you do not agree with any material amendment, you have the right to close your account and request the return of any verifiable real-money balance prior to the amendment's effective date.

All privacy-related inquiries, data subject rights requests, and formal complaints should be directed to the coki88 data protection contact using the details below. Please include your registered account email address and a clear description of your request or concern to allow us to respond efficiently.

For questions about your account, deposits, withdrawals, or general platform support, the same email address connects you with our 24/7 team who are able to assist in English and Bahasa Indonesia. For more information about your account rights and platform rules, please review our Terms & Conditions or visit our FAQ page.